Assistant Coffee Shop Manager
4 days ago
About the Role
We are seeking an experienced and passionate Assistant Coffee Shop Manager to join our team at Redemption Roasters Coffee Shops. As a key member of our management team, you will be responsible for leading by example, motivating and developing our team members to deliver exceptional customer experiences.
Key Responsibilities
- Lead and manage a team of coffee shop staff to deliver high-quality customer service and achieve sales targets.
- Develop and implement operational procedures to ensure efficient and effective coffee shop operations.
- Monitor and maintain high standards of coffee quality, presentation, and customer satisfaction.
- Collaborate with the Coffee Shop Manager to achieve business objectives and implement company policies.
- Provide training and coaching to team members to enhance their skills and knowledge.
Requirements
- Proven experience in a coffee shop or hospitality management role.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Passion for delivering exceptional customer experiences.
- Knowledge of coffee shop operations and management principles.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- Collaborative and dynamic work environment.
- Free coffee and staff discounts.
- Employee Assistance Programme.
About Us
Redemption Roasters Coffee Shops is a social enterprise that aims to reduce reoffending through coffee. We provide professional coffee industry training and pathways to long-term employment for individuals with a history of incarceration.
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