Trade Parts Sales Representative
4 weeks ago
**Trade Parts Sales Specialist**
At Thurlow Nunn Distrigo, our team is dedicated to delivering top-quality parts and exceptional service to our valued trade customers. As a Trade Parts Sales Specialist, you'll play a vital role in supporting our local B2B business, providing expert advice and ensuring our customers have everything they need.
**Your Key Responsibilities:**
- Provide exceptional customer service to our trade customers, building strong relationships based on trust and expertise.
- Identify customer needs and recommend appropriate parts and accessories.
- Assist customers in finding the right products, providing detailed product information, and offering suitable alternatives when necessary.
- Process orders accurately and efficiently, ensuring timely delivery to customers.
- Proactively identify opportunities to upsell and cross-sell products, increasing revenue and customer satisfaction.
- Resolve customer queries, concerns, and complaints promptly and professionally.
- Maintain up-to-date knowledge of our product range, industry trends, and competitor offerings.
**What We Offer:**
- Salary: £27,808 + uncapped bonus – realistic on target earnings of £32,500
- Hours: Monday to Friday 8.00am to 5.30pm, 1 in 6 Saturdays 8.00am to 1.00pm
- Benefits:
- 31 days annual leave (including bank holidays)
- Pension scheme
- Life assurance
- Free RAC breakdown cover
- Cycle to work purchase scheme
- Preferential parts, service and labour rates
- Discounts on new and used vehicles
- Aftersales discounts
- Access to health and wellbeing support services
- Free refreshments
- Employee discount platform
- Recruitment Referral Incentive Scheme
- Employee Assistance Programme (EAP)
**Our Family Values:**
We have strong values at Thurlow Nunn Distrigo. You will be expected to represent our family values of Professionalism, Trust, Respect, Caring, and Togetherness through your behaviour every day.
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