Technical Help Desk Professional

4 days ago


Cranleigh, Surrey, United Kingdom MaxAd Fixed Fee Recruitment Full time £28,000 - £35,000
Job Requirements
This exciting opportunity requires an ambitious, personable, and solutions-focussed individual to join our team as a First and Second Line Technician. Key responsibilities include:
  • Supporting users, server, and storage infrastructure including new installations and reconfigurations.
  • Implementation of hardware and services through onsite or remote work.
  • Providing excellent customer-centric technical support in a client-facing/desk-side role.

Requirements
  • Excellent communication skills and telephone manner.
  • Demonstrable customer-centric technical support experience.
  • Experience with Microsoft operating systems (Windows 7/8/10/11/Server OS), Office 365, and cloud-based solutions.

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