Credit Control and Cash Allocation Expert

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Curo Services Full time
About the Role: As a Financial Services Associate at Curo Services, you will be responsible for reviewing and approving invoices and credit notes to customers on our Fee Portal. You will also be tasked with managing the collection of monies owed in a timely manner, in adherence to our credit control policy. This role requires strong communication and organisational skills, as well as the ability to work well under pressure. If you have experience in Accounts receivable/Credit control and are able to provide excellent customer service, we would love to hear from you.

Key Responsibilities:
  • Review and approve invoices in a timely manner and within acceptable quality standards.
  • Contracting clients via telephone, email, and letter with reference to collecting outstanding payments.
  • Monitoring customer accounts and liaising with the business highlighting concerns over delayed payments and non-payments.
  • Investigating and resolving customer queries.
  • Allocating cash received on the accounting system.
  • CRM credit checks and client data validation.
  • Assist in the management of various AR inboxes answering queries.
  • Take part in essential weekly reporting, ensuring errors and identified and fixed or reported.

Requirements: We are looking for a candidate with experience of working in Accounts receivable/Credit control. Ability to prioritise work and manage time effectively to meet deadlines. Transactional processing experience (data entry) good level of speed and accuracy. Excellent attention to detail and good organisational skills. Tenacious attitude to debt collecting and resolving payment problems. Knowledge and experience of JDE (JD Edwards Accounting Software), would be beneficial. Awareness or experience of working in a Finance shared service centre. Experience of working within a team environment. Strong customer service focus and good communication skills. The estimated salary for this position is between £26-£28.5K Per Annum. You will also enjoy excellent benefits.

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