Claims Specialist

4 weeks ago


London, Greater London, United Kingdom PuroClean Certified Restoration Specialist of Auburn Full time
Job Title: Claims Specialist

Join our team as a Claims Specialist and play a crucial role in handling and resolving insurance claims efficiently and fairly. As a key member of our Claims department, you will work closely with our LSM Claims team and Head of Marine/Aviation to deliver our corporate goals while promoting our core values.

Key Responsibilities:
  • Handle and resolve insurance claims through all stages, from initial notification to conclusion, in accordance with our claims Charter/code of Conduct and Claim process guidelines.
  • Work closely with Underwriting & Claims to support the retention and attraction of Clients.
  • Collaborate with Underwriting, Engineering, and Actuarial on portfolio, risk mitigation, policy language, and claim trends.
  • Enhance the exposure and profile of the Marine and Aviation Claims teams through our Claims+ offering, attendance at meetings, and business development opportunities at industry events, conferences, and other external engagements.
  • Liaise with market surveyors, adjusters, and legal professionals where required.
Requirements:
  • Adhere to the LSM Claims Charter and Code of Conduct.
  • Adhere to all relevant regulatory requirements, including the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.
  • Competent organizational, interpersonal, and relationship-building skills.
  • Negotiation skills training will be provided, previous experience would be beneficial.
  • Ability to work alone or as part of a team.
  • Experience of data analysis would be beneficial.
About Us:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, a leading global insurer. We offer a vibrant and inclusive environment, committing to our employees' career development. We promote diversity, equity, and inclusion (DEI) through our Inclusion Matters framework and employee-led networks. We value collaboration, promoting a healthy work-life balance and working flexibly.



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