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Ambulance Care Assistant

2 months ago


Hull, Kingston upon Hull, United Kingdom Yorkshire Ambulance Service NHS Trust Full time
Job Summary

We are seeking a skilled and compassionate Ambulance Care Assistant to join our team at Yorkshire Ambulance Service NHS Trust. As a key member of our Patient Transport Service, you will play a vital role in ensuring the safe and timely transportation of non-emergency patients to and from appointments.

Main Responsibilities
  • Maintain a high standard of vehicle and equipment serviceability, cleanliness, and readiness for emergency situations.
  • Conduct daily vehicle checks and report defects promptly in accordance with service instructions.
  • Provide a patient-focused service and customer support that engenders satisfaction and confidence in the Trust.
  • Convey allocated patients and escorts to and from home addresses, hospitals, treatment centers, and other care facilities.
  • Drive allocated service vehicles, usually ambulances, in a manner appropriate to the conditions, with due consideration for the safety of vehicle occupants and other road users.
About Us

Yorkshire Ambulance Service NHS Trust serves a population of over five million people across Yorkshire and the Humber, employing over 7,100 staff and 1,300 volunteers. We strive to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service, with a focus on delivering high-quality patient care and customer satisfaction.

Person Specification
  • Level 2 entry requirement, e.g., 3 GCSEs grade A* - C or NVQ level 2 qualification or equivalent experience.
  • Full driving license with no more than 3 penalty points for new entrants or a maximum of 6 for existing YAS employees.
  • Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.