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Quality and Continuous Improvement Manager

2 months ago


Southampton, Southampton, United Kingdom Sulzer Full time
Quality and Continuous Improvement Lead

Sulzer is a leading engineering company with a rich history of innovation. We are seeking a highly skilled Quality and Continuous Improvement Lead to join our team at our Southampton Service Centre.

About the Role

As the Quality and Continuous Improvement Lead, you will be responsible for driving quality and continuous improvement initiatives at the Southampton Service Centre. You will work closely with the Service Centre management team to identify and implement effective corrective actions to enhance quality and operational efficiency.

Main Responsibilities
  • Provide leadership in defining quality procedures to drive, improve, and promote a quality culture within the Service Centre.
  • Lead the management, implementation, and monitoring of regional quality system requirements, customer requirements, and third-party audit requirements, including Supplier Quality management, Customer feedback, and Non-conformance Management.
  • Analyse non-conformance and root cause trends, implementing improvements to reduce the cost of poor quality and increase customer satisfaction.
  • Lead LEAN and continuous improvement projects and activities, working alongside the Service Centre management team to implement and drive continuous improvement initiatives.
  • Own the internal audit programme and support external audits for the Service Centre, analysing results to identify areas for focused improvement activities.
Requirements
  • A formal qualification in mechanical engineering or a related field, and/or relevant experience within a related industry.
  • Strong knowledge and experience with adherence to ISO9001 standards.
  • Proven experience in managing a quality management system.
  • Comprehensive understanding of advanced Quality, LEAN, and Problem-Solving Tools/Techniques.
  • Skills in supplier conformance management and development.
  • Proficiency in Microsoft Office and ERP systems.
What We Offer
  • Competitive basic salary
  • 10% Personal Bonus
  • 33 days Annual Leave
  • Private Medical Coverage
  • Defined pension contribution
  • Confidential support and guidance through our Employee Assistance Programmes
  • Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle. Eligible employees can also apply for a Costco membership for additional exclusive offers.
  • Continued learning and development opportunities through Sulzer Learning Pathways.

Sulzer is committed to fostering an environment of continuous improvement and quality excellence. In this role, you will have the opportunity to make a significant impact on our quality culture and operational efficiency.