Senior Business Solutions Specialist
1 week ago
About LexisNexis Risk Solutions
We are the essential partner in the assessment of risk, helping businesses drive higher revenue growth and maximize operational efficiencies.
Within our Business Services vertical, we offer a multitude of solutions focused on Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.
Our team delivers implementations for clients across various industries, utilizing Fircosoft applications to meet their business needs.
About the Role
This position involves overseeing project management work, ensuring timely issue resolution, and customer satisfaction throughout the engagement.
You will deliver installations and configurations of Fircosoft products to specified requirements, providing technical training and transfer of knowledge.
Key responsibilities include:
- Ensuring effective project planning and development
- Understanding customer use cases and applying best practices for client implementations
- Delivering, installing, and configuring Fircosoft applications to specified requirements
- Troubleshooting customer issues during implementation
Requirements
The ideal candidate should possess strong project management skills and experience with technical implementation.
Excellent troubleshooting skills and a good understanding of compliance and sanctions risk management are also required.
Additionally, you should have excellent internal and external stakeholder management experience.
About You
We value diverse employees with different perspectives, creating innovative new products for global customers.
Our company prioritizes inclusive leadership and equitable processes as part of our culture, aiming for every employee to be the best version of themselves.
Working with Us
We strive to provide a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.
Estimated salary: £55,000 - £65,000 per annum (dependent on experience), based on the location in London.
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