Digital Business Process Analyst

5 days ago

London, Greater London, United Kingdom Chubb Full time

We are seeking a Digital Business Process Analyst - Korean Speaker to join our team, who will be responsible for analysing and improving our business processes. This role offers the opportunity to work with a fast-paced, high-energy team and apply a combination of industry-standard practices and innovative ideas to fundamentally transform our operations.

This role involves documentating and analysing as-is processes, making recommendations for improvement by mapping to-be business processes that align with our future operating model. You will work within projects that drive organisational transformations for medium- and large-scale businesses and liaise between the client and a team consisting of SMEs, C-suite executives, Experience Designers, Product Managers, Consultant Developers and QA.

Key Skills and Qualifications
  • Master's/Bachelor's degree in Engineering (Computer Science).
  • Proven track record of working with geographically dispersed technical teams to deliver requirements and provide solutions.
  • Proven ability to deliver business solutions for strategic projects and programmes, balancing cost, quality, and time.
  • Awareness of suitable KPIs associated with large-scale projects.
  • Sound understanding of the SDLC lifecycle and various methods of delivery.
  • A sound analytical mind and the ability to clearly structure and effectively communicate high-level and detailed business requirements.
  • Strong business process modelling skills.
  • The ability to prioritise and manage workloads within tight timescales and budgetary constraints.
  • Experience in mapping out 'as-is' and 'to-be' landscapes and undertaking gap analysis.
  • Experience in business change, rationalisation, and transformation; ability to work independently, proactively and with versatility in responding to changing circumstances.
  • An eye for detail, excellent communication skills, and the ability to interrogate reported information and challenge sources where inconsistencies are found.
  • Estimated salary: £65,000 - £85,000 per annum, depending on experience.
  • Holiday entitlement: 25 days per year, plus bank holidays.
  • Pension scheme: Company pension scheme available.
  • Benefits: Hybrid working arrangement, including 3 days in the office and 2 days remote working.

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