Digital Transformation Business Analyst

4 weeks ago


London, Greater London, United Kingdom Just Group plc Full time
Business Analyst - Consumer Operations and Marketing

This is an exciting opportunity to work as a Business Analyst in our Consumer Operations and Marketing team. The role will involve bridging business objectives with technology solutions, supporting the delivery of new consumer technology and processes that drive growth and customer loyalty.

The ideal candidate will have a strong analytical mindset, excellent stakeholder management skills, and experience in designing solutions that enhance the digital customer journey. They will be responsible for leading business analysis activities, driving the rapid and effective design and delivery of solutions aligned with our strategic, consumer-centered objectives.

The successful candidate will have:

  • A proven ability to analyse complex business needs and collaborate with stakeholders to understand desired business outcomes.
  • Experience in supporting the design and development of solutions including CRM, marketing automation, and decision engine to integrate seamlessly with our consumer websites and mobile apps.
  • An understanding of customer journeys across digital and offline touchpoints, ensuring that solutions support a unified and engaging experience for digital-first users.

The salary for this position is estimated to be around $80,000 per annum, depending on location and experience.

We offer a competitive package, including a generous bonus scheme, private medical cover, and income protection. You will also have the opportunity to progress within your career both in-role and within the company.


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