Digital Transformation Analyst

4 days ago


London, Greater London, United Kingdom Harrison Holgate Full time

**Job Summary:**

Harrison Holgate is seeking a Digital Transformation Analyst to join their Technology Team in London. The successful candidate will play a key role in driving digital transformation across the organization, providing technical expertise and support to both business and technology teams.

Key Responsibilities:

  1. Provide technical support for Office365, MS Power Platform, and Policy Admin System (GlobalXB), logging and managing all issues in ServiceNow.
  2. Collaborate with the Service Desk team to resolve issues promptly, escalating to Technology Leadership when necessary.
  3. Coordinate software updates and training sessions with the Service Desk and Technology Leadership, adhering to change control procedures.
  4. Stay updated on Microsoft 365, Azure DevOps, SharePoint, and Power Platform developments, distributing relevant software release notes and maintaining communication with stakeholders.
  5. Work closely with the Business Systems Development and Analyst teams to support builds, ensuring seamless integration and functionality across systems.

Requirements:

  • Familiarity with Insurance Policy Admin Systems, Microsoft Office, Azure DevOps, and Microsoft 365.
  • Essential skills include Microsoft Power Platform.
  • ITIL Foundation certification is desirable.
  • Basic SQL Reporting knowledge is advantageous.

Estimated Salary:** £45,000 - £60,000 per annum.

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