Assistant Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Caffè Nero Full time

Unlock Your Potential at Caffè Nero

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and have a talent for leading and developing high-performing teams? If so, we want to hear from you

As an Assistant Manager at Caffè Nero, you'll play a key role in driving sales growth, improving customer satisfaction, and fostering a positive store culture. You'll be responsible for leading a team of baristas and sales assistants, providing coaching and guidance to help them reach their full potential.

What We Offer:

  • A competitive hourly rate of £11.95, increasing to £12.12 with service
  • Opportunities for career progression and professional development
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift
  • 50% off all handmade drinks and 40% off everything else when you're off shift
  • A Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
  • Length of service recognition and access to our benefits platform, with hundreds of discounts, rewards, and offers
  • Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score

What We're Looking For:

  • Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment
  • A people-focused approach, with a genuine interest in the welfare and development of your team
  • A love of the challenge of meeting business targets
  • A commitment to excellence, always
  • A passion for the Caffè Nero brand

Why Choose Us?

At Caffè Nero, we're a group of caring, supportive, and friendly people who are passionate about delivering exceptional customer experiences. We're committed to building a positive store culture, where our team members feel valued, supported, and empowered to succeed. If you share our values and are looking for a rewarding career opportunity, we'd love to hear from you


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