Optometrist Assistant
2 weeks ago
**Job Title – Patient Advisor**
**About the Role**
At Optical Express, we are dedicated to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you will play a vital role in making our patients feel like a superstar from the moment they enter our clinics.
**Key Responsibilities**
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations / practice visits
- Undertaking diagnostic scans on patients using state of the art equipment as part of a full health check
- Assisting patients to complete health & lifestyle questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates for vision correction surgery
- Advising on traditional vision correction solutions, namely glasses and contact lenses
- Discussing finance options
- Accurately maintaining patient records
**What We Offer**
As an employee of Optical Express, you can benefit from:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
**Requirements**
To succeed in this role, you will need to possess:
- A passion for providing world-class customer service
- Strong organisational skills
- Clear and articulate communication skills with a diverse range of people
- Motivation and drive to succeed
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