Later Life Support Specialist

2 weeks ago

Gloucestershire, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

Supporting Older Adults in Gloucestershire

Location: Based in Gloucester, South West England

Estimated Salary: £25,124 pro rata based on 37 hours per week, or £15,278 salary based on 22.5 hours

We are seeking a skilled and empathetic Later Life Support Specialist to join our team at GET STAFFED ONLINE RECRUITMENT LIMITED. As a key member of our Help Team, you will play a vital role in providing support and guidance to older adults and those who care for them.

About the Role:

  • Respond to enquiries about later life from the public via phone, email, outreach settings in the community, and occasional home visits, providing an actively listening ear and emotional support.
  • Provide information and advice on sources of support, enabling individuals to identify suitable solutions and make informed decisions.
  • Making referrals and applications to statutory and voluntary sector services locally and nationally on behalf of clients, where necessary.
  • Initial welfare benefits checks covering pensions, means-tested benefits, and disability-related benefits relevant to those of state pension age.
  • Identify opportunities for wider projects to support clients and make introductions accordingly.
  • Maintain proportionate records of all contacts in line with GDPR to aid monitoring and case history collection.

Requirements:

  • Strong interpersonal and communication skills, with the ability to actively listen and connect people to the support they require.
  • Patience and willingness to share time with others, with strong organisation skills to make effective use of time and keep excellent records.
  • A positive attitude towards ageing and motivation to support people across Gloucestershire to live their best later lives.
  • Experience working with older people, through employment, volunteering, or lived experience.
  • Interest in understanding everyone's unique experience and willingness to consider new ways of working.

Benefits:

We offer great benefits, flexibility, and the chance to be part of a growing local charity making a difference to thousands of older people across Gloucestershire. All shortlisted candidates will complete an Application Form before attending an interview, which may include an enhanced DBS check and satisfactory references.

We value diversity, equality, and inclusion, and are committed to having a workforce representative of the community we serve. We welcome applications from candidates with transferable skills and encourage those with disabilities to apply, as we guarantee an interview for those meeting minimum criteria.

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