Commercial Liaison Specialist

2 weeks ago


Runcorn, Halton, United Kingdom Azelis Full time

As a key member of our team at Azelis, you will serve as the primary point of contact for customers, ensuring seamless communication and resolving any queries or concerns in a timely manner.

Key responsibilities include preparing sales prices for Sales Managers, following up on customer satisfaction, and managing customer requests for samples and intercompany shipments.

You will also be responsible for maintaining accurate sales statistics, ensuring best-in-class customer engagement through optimal usage of the CRM system, and advocating the use of the Customer Portal and e-Lab.

Additionally, you will ensure clear communication to customers and the internal organization on product specifications, follow up on customers and their purchasing behavior, and detect opportunities to develop commercial relationships.

With a focus on customer satisfaction and commercial growth, you will work closely with Sales Managers to address price issues and ensure timely communication with customers.


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