Team Leader

3 weeks ago


Letchworth, Hertfordshire, United Kingdom Costa Coffee Full time

Job Summary

We are seeking a skilled Team Leader to join our Costa Coffee team. As a Team Leader, you will be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts to ensure seamless operations and high-quality customer service
  • Support colleagues in achieving sales targets and providing excellent customer experiences
  • Train and develop new team members to ensure they have the skills and knowledge needed to succeed
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards of quality and excellence in all aspects of store operations

Requirements

  • Passion for coffee and people
  • Reliability and flexibility to work a variety of shifts
  • Previous team leadership experience in a fast-paced environment
  • Desire to take on shared responsibility and contribute to team success
  • Ability to learn and adapt quickly, with a willingness to take on new challenges

What We Offer

  • Competitive hourly rate
  • Opportunities for career development and advancement
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan and other benefits

About Us

At Costa Coffee, we are passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and colleagues. We are committed to our values of Passion, Warmth, Trust, and Courage, and we are looking for like-minded individuals to join our team.



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