Customer Service and Support Specialist

1 month ago


Dudley, United Kingdom West Bromwich Building Society Full time
Job Description

We are seeking a highly motivated Customer Service Advisor to join our team at West Bromwich Building Society. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our members.

Key Responsibilities:

  • To provide timely and effective resolution to customer inquiries and issues
  • To respond to customer complaints and resolve them in a fair and efficient manner
  • To maintain accurate records of customer interactions and correspondence
  • To work collaboratively with other teams to achieve business objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Able to build strong relationships with customers and colleagues

Benefits:

  • A competitive salary of £22,932 per annum
  • A comprehensive training program to support your development
  • A supportive and collaborative team environment
  • Ongoing opportunities for career progression

About the Role:

This is a permanent contract role working 35 hours per week, Monday to Friday, with additional hours on Saturday. The successful candidate will have a passion for delivering superior customer service and a commitment to making a positive impact on our members' lives.



  • Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

    beBee Professionals is seeking a Support Services Specialist to provide high-quality support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Provide personalized support to service users, promoting independence and well-being.Implement care plans and monitor progress, making adjustments as...


  • Dudley, United Kingdom CV-Library Full time

    Position: Head of Customer Service Location: Midlands Salary: £70/75,000 (Negotiable for Exceptional Candidates) Our client, a well-established global leader in the manufacturing and distribution of specialist engineered assemblies, is offering an exciting career opportunity for an experienced Head of Customer Service. This position is based at...


  • Dudley, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Dudley, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Dudley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...


  • Dudley, Dudley, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Technical Service Specialist to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer...


  • Dudley, Dudley, United Kingdom French Selection Full time

    Job Title:Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical onboarding, advice and support to customers in the UK market and internationally.Key Responsibilities:Be responsible for the onboarding of new customers.Supply...


  • Dudley, Dudley, United Kingdom Click and Connect Online Limited Full time

    **About Us**Independent Resourcing Consultancy Ltd is a prestigious private wealth advisory firm that serves international investors and expatriates across the globe.We are known for providing exceptional financial planning and investment solutions, while maintaining excellence and innovation in the wealth management industry.To support our operations in...


  • Dudley, Dudley, United Kingdom Independent Resourcing Consultancy Ltd Full time

    Administrative Support Specialist - Financial ServicesWe are looking for a highly organized and detail-oriented professional to join our team as an Administrative Support Specialist - Financial Services. As a key member of our operations team, you will provide comprehensive administrative support to our financial advisors, including scheduling meetings,...


  • Dudley, Dudley, United Kingdom Horizon Care and Education Full time

    About the RoleAs an Education Support Specialist at Dudley Port School you will work with a range of children, and support them to achieve a positive learning outcome, regardless of the challenges they face.Estimated Salary: £25,000 - £30,000 per annum.The role involves:Assisting students in their educational and social development.Providing support inside...


  • Dudley, United Kingdom Hays Specialist Recruitment Limited Full time

    Bank Support workers, Wolverhampton, Adult's services, residential homes, learning disabilities Hays Specialist Recruitment are currently looking for experienced Support Workers to join us on a temporary basis to work with a number of clients around the Dudley area. The providers we work with Adult's services in residential homes with needs such as learning...


  • Dudley, Dudley, United Kingdom Wales Medicines Strategy Group Full time

    Job DescriptionThis role is an excellent opportunity to provide professional front line customer service and administrative support in a fast-paced environment at Wales Medicines Strategy Group. As a key member of the team, you will be responsible for providing exceptional customer service, directing visitors to the appropriate centres/staff, and supporting...


  • Dudley Wood, United Kingdom Simpson Recruitment Services Full time

    Position: Head of Customer Service Location: Midlands - this is office based in DY1 every day NO WFH or Hybrid Salary: £70/75,000 (Negotiable for Exceptional Candidates) Our client, a well-established global leader in the manufacturing and distribution of specialist engineered assemblies, is offering an exciting career opportunity for an experienced Head of...


  • Dudley, Dudley, United Kingdom City and County Healthcare Group Ltd Full time

    About Our CompanyCity & County Healthcare Group is a UK-based healthcare provider dedicated to delivering high-quality care services. We pride ourselves on being innovative and forward-thinking, using cutting-edge technology to drive positive change in the care industry.Job DescriptionWe are looking for a skilled Care Support Specialist to join our team. In...


  • Dudley, United Kingdom Interaction Recruitment Full time

    **Customer Service Advisor - Home Working / Full Time** **Role Profile**: ***Must be based in Dudley** **Contract**: Temporary to Permanent **Hourly Rate**: £10.42ph - Paid Weekly **Full Time**: Monday - Friday - Must be fully flexible between 8am-6pm; **Paid Training**: 2 weeks of full time office based training 9am - 5pm. Home working after...


  • Dudley, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Dudley** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £5.28 per hour / £10,296 a year** **Lots of progression opportunities!** At Specsavers, we’re always looking to the future - which is where people like you come in. Come and join the Dudley Specsavers world concept...


  • Dudley, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Specsavers Dudley** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £198 per week (paid monthly)** **Lots of progression opportunities!** At Specsavers, we’re always looking to the future - which is where people like you come in. Come and join the Dudley Specsavers world concept...


  • Dudley, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Dudley, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Support Worker

    6 months ago


    Dudley, United Kingdom Inshore Support Full time

    **Support Worker**: **Type of Employment**: Full Time**: **Location**: Dudley, Halesowen, Kidderminster**: **Hours**: 35, 28 or 21 hours per week**: **Salary**: £11.62 per hour**: **Job Reference Number**: 99621470**: A support worker supports individual service users with learning disabilities including challenging behaviour to undertake every day...


  • Dudley, Dudley, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Dudley is seeking a Customer Service Representative to deliver excellent customer service and contribute to operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school...


  • Dudley, Dudley, United Kingdom Nichols College Full time

    Key ResponsibilitiesAs a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences that exceed our clients' expectations. Your primary responsibility will be to promote our clients' products to customers, building strong relationships and identifying new business opportunities.You will work closely with our...