Hotel Operations Manager

3 days ago


Windsor, Windsor and Maidenhead, United Kingdom Castle Hotel Full time

At the Castle Hotel, we are seeking an exceptional Hotel Operations Manager to oversee the daily operations of our housekeeping department. As a key member of our team, you will be responsible for ensuring that all rooms and public areas meet our high standards of quality and cleanliness.

Key Responsibilities:

  • Lead and manage a team of housekeeping staff to deliver exceptional customer service and maintain the highest standards of cleanliness and quality.
  • Develop and implement effective housekeeping procedures and protocols to ensure consistency and efficiency throughout the hotel.
  • Monitor and report on housekeeping performance, making recommendations for improvement and implementing changes as necessary.
  • Collaborate with other hotel departments to ensure seamless delivery of services and achieve overall hotel goals.

Requirements:

  • Previous experience in a similar role, preferably in a hotel or hospitality environment.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work under pressure and prioritize tasks to meet deadlines.

About Us:

The Castle Hotel is a historic hotel located in the heart of Windsor, offering luxurious accommodations and exceptional service to our guests. We are committed to providing a welcoming and inclusive environment for all our guests and staff, and we are proud to be part of the Sutton Hotel Collection.



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