Hotel Operations Manager
3 days ago
At the Castle Hotel, we are seeking an exceptional Hotel Operations Manager to oversee the daily operations of our housekeeping department. As a key member of our team, you will be responsible for ensuring that all rooms and public areas meet our high standards of quality and cleanliness.
Key Responsibilities:
- Lead and manage a team of housekeeping staff to deliver exceptional customer service and maintain the highest standards of cleanliness and quality.
- Develop and implement effective housekeeping procedures and protocols to ensure consistency and efficiency throughout the hotel.
- Monitor and report on housekeeping performance, making recommendations for improvement and implementing changes as necessary.
- Collaborate with other hotel departments to ensure seamless delivery of services and achieve overall hotel goals.
Requirements:
- Previous experience in a similar role, preferably in a hotel or hospitality environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to work under pressure and prioritize tasks to meet deadlines.
About Us:
The Castle Hotel is a historic hotel located in the heart of Windsor, offering luxurious accommodations and exceptional service to our guests. We are committed to providing a welcoming and inclusive environment for all our guests and staff, and we are proud to be part of the Sutton Hotel Collection.
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