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Senior Motor Claims Professional

2 months ago


Leeds, Leeds, United Kingdom Davies Group Full time

Davies Group are seeking a skilled Claims Handler to manage a caseload of Pre-Litigated Motor Claims, including personal injury. This role will require strong communication and negotiation skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Pro-actively manage a caseload of motor claims
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA's
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring junior team members
  • Undertake appropriate additional tasks provided by the Team Leader
  • Attend Client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with Clients

Requirements:

  • Minimum 5 years claims handling experience
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Strong organisational skills
  • Supervisory experience is desirable
  • The ability to manage own volume workload via task management
  • The ability to work as a team and independently
  • Strong Client relationship skills