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Senior Motor Claims Professional
2 months ago
Davies Group are seeking a skilled Claims Handler to manage a caseload of Pre-Litigated Motor Claims, including personal injury. This role will require strong communication and negotiation skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Pro-actively manage a caseload of motor claims
- Maintain accurate data on relevant case management system
- Comply with set client SLA's
- Ensure quality service standards and productivity levels are maintained to a high standard
- Allocate new claims and set strategies
- Carry out supervisory tasks appropriate to level
- Assist with training and mentoring junior team members
- Undertake appropriate additional tasks provided by the Team Leader
- Attend Client review meetings and assist with client project work where applicable
- Build and maintain excellent relationships with Clients
Requirements:
- Minimum 5 years claims handling experience
- Excellent attention to detail
- Strong communication and negotiation skills
- Strong organisational skills
- Supervisory experience is desirable
- The ability to manage own volume workload via task management
- The ability to work as a team and independently
- Strong Client relationship skills