Client Support Specialist
4 weeks ago
At beBee Professionals, we are looking for a skilled Client Support Specialist to join our team in Hove, United Kingdom. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, handling incoming calls, emails, and chat queries, and resolving issues efficiently.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely manner.
- Provide product and service information to customers.
- Work closely with other departments to ensure customer satisfaction.
- Assist with administrative tasks as needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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