Security Officer

1 month ago


Cheltenham, Gloucestershire, United Kingdom BMRetail Full time

We are seeking a Retail Security Officer to join our team in Kings Ditch Retail Park, Cheltenham.

This is a temporary contract, offering flexibility to work shifts in the daytime, evenings, and at weekends.

No prior experience is necessary, as full training will be provided – we are looking for candidates with excellent communication skills, commitment, and drive.

As a Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers. Your responsibilities will include:

  • Observing and reporting any incidents in store
  • Monitoring CCTV footage, in line with company policy and procedures
  • Adhering to and enforcing Health & Safety guidelines
  • Conducting internal investigations into stock loss, fraud, and theft

The role of Retail Security Officer can be challenging, but also rewarding and offers great progression within our Profit Protection and wider teams. Our ideal candidate will be vigilant, assertive, and a helpful team player with a passion for security and delivering great service.

It is essential that applicants have the following skills:

  • The ability to follow instructions while staying calm in pressured situations
  • Effective communication, both verbal and written
  • The ability to deal with challenging customers with professional behavior at all times
  • A balanced sense of judgment, strong work ethics, honesty, and integrity

B&M Retail is an equal opportunity employer, committed to creating an inclusive and diverse environment for all colleagues.


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