Liz Earle Counter Manager

2 weeks ago


Hampshire, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and experienced Skincare Team Lead to join our team at Boots. As a Liz Earle Counter Manager, you will be responsible for leading and motivating a team to achieve sales targets, providing exceptional customer service, and delivering personalized consultations and skin services.

Key Responsibilities
  • Lead and motivate a team to achieve sales targets through coaching and constructive feedback
  • Build strong relationships with customers and colleagues
  • Provide personalized consultations and skin services to customers
  • Deliver sales targets by creating business plans and driving in-store promotions and Liz Earle offers
  • Complete our award-winning 12-month Skin School development program
  • Maintain a beautifully presented counter to showcase the range of Liz Earle products
  • Be an ambassador for the Liz Earle brand
Requirements
  • A passion for skincare and a love of Liz Earle
  • Experience leading and motivating a team in a retail environment
  • Outstanding customer service skills, with the ability to work with customers and provide empathy and understanding
  • The ability to work with business plans, achieve sales targets, and review individual and team performance
  • Enthusiasm for ongoing learning and development, expanding skincare knowledge and service expertise
What We Offer
  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Monthly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC certification
  • Generous holiday entitlement that increases with length of service
  • Personal Pension Scheme

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