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Administrative Support Specialist for MASH Services

1 month ago

Cambridgeshire and Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time
Job Overview

We are seeking an experienced Administrator to join our team at Cambridgeshire Community Services NHS Trust.

The successful candidate will be responsible for providing administrative support to the Multi Agency Safeguarding Hubs (MASH) procedures, working closely with Health Practitioners to ensure effective and timely access to information.

Main Duties
  1. Provide Administrative Support
  • Manage referrals, including registering service users on SystmOne and supporting follow-up calls and actions.
  • Develop and implement a system to monitor communications from named individuals and respond accordingly.
  • Coordinate administration of information following multi-agency meetings and liaise with relevant health professionals.
Maintain IT Systems
  • Manage tasks and maintain good housekeeping on the IT Safeguarding system.
Support Secretarial Functions
  • Provide high-quality and responsive secretarial services as an Administrator working within Cambridgeshire Children and Young People's Health Services.
Person Specification

We are looking for a highly organized and efficient individual with excellent communication skills and experience in an administrative role.

Requirements:

  • GCSE English and Maths (grade C) or equivalent
  • Level 3 qualification in a relevant area (e.g. business administration)
  • NVQ Level 3 in Customer Service or Business Administration
  • Experience using Microsoft Office
  • Working knowledge of SystmOne
Benefits

Cambridgeshire Community Services NHS Trust offers a competitive salary package, including £24,071 - £25,674 per annum, plus benefits such as flexible working arrangements and opportunities for professional development.