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Care Team Leader
2 months ago
At Home Instead-Bettendorf, IA, we are seeking an experienced Care Team Leader to join our team on a full-time basis. As a Care Team Leader, you will be responsible for providing a responsive, respectful, reliable, and resourceful care and support service to vulnerable older people within our extra care service.
Key Responsibilities:- Provide Support and Care: Provide support, care, and activities to customers, involving family, carers, and other agencies to meet their changing needs.
- Supervise Care Staff: Supervise care staff through observation and discussion to competently undertake care and support activities in a dignified and compassionate manner.
- Ensure Quality of Care: Ensure that the quality of care and support is appropriate to all needs of the individuals, including working on shift with staff.
- Audit and Assess: Audit, observe, and assess competence and compliance of individuals and systems to ensure good quality assurance.
- Lead Day-to-Day Activities: Lead day-to-day activity of care staff, ensuring that the quality of care is appropriate to the needs of individuals and that needs assessments, care plans, and risk assessments are followed.
- Induction and Care Plans: Ensure that care staff are inducted and work to agreed care plans regarding individual residents in line with relevant policies and procedures and CQC standards are met.
- Safe Environment: Ensure that a stimulating, welcoming, and safe environment is maintained, the rights of residents are respected, and that they are allowed to take appropriate risks promoting independence and freedom of choice and flexibility.
- Develop and Review Care Plans: Develop and review individual care and support plans with residents, families, and staff ensuring that they are of a high standard, developed with the customer, and agreed outcomes are achieved.
- Report Repairs and Health and Safety Issues: Carry out checks and audits, report repairs or health and safety issues to minimize risks to residents and staff.
- Encourage Independence: Ensure residents are encouraged to reach their optimum level of independence and assist residents who need support regularly, including activities, meals, washing, shopping, and medication in accordance with their care and support plan.
- Liaise with Professionals: Liaise with Adult Social Care, day care, and voluntary sector providers, health workers, Voluntary organisations, and other professionals to support customers' needs.
- Safeguarding: Ensure the emotional and physical well-being of all residents, ensuring assistance with personal care needs and health supervision is provided.
- Emergency Response: Respond to calls from residents throughout the day and attend to any emergency that arises whilst on duty and take adequate steps to ensure residents' lives are safeguarded.
- Deliver High-Quality Care: A track record of delivering high-quality care and support services to people, including those with complex needs.
- Safeguarding Vulnerable People: Safeguarding vulnerable people, following Health and Safety and legal requirements in a care and support setting.
- Awareness of Needs: Awareness of needs of older people and/or those with dementia, mental health, disability, or learning difficulties and understanding needs (physical, social, cultural, and emotional).
- Current Good Practice: Current good practice in care and the principles of dignity, privacy, independence, choice, and fulfillment.
- Safeguarding Vulnerable People: Safeguarding vulnerable people, following Health and Safety and legal requirements in a care and support setting.
- Awareness of Needs: Awareness of needs of older people and/or those with dementia, mental health, disability, or learning difficulties and understanding needs (physical, social, cultural, and emotional).
- Education and Qualifications: Good standard of general education, including GCSEs in Maths and English (or comparable). QCF Level 2 Diploma in Health and Social Care (or equivalent). An NVQ/QCF Diploma Level 3 in Health and Social Care (or will work towards this qualification) within 18 months of starting.
- DBS Check: This role provides regulated activities under the Disclosure and Barring Service (DBS). Therefore, post holders are required to undertake a regular DBS check to ensure anyone who presents a known risk is prevented from working with vulnerable people.
- Manual Handling: Ability to undertake manual handling tasks.
What We Offer:
- Competitive Salary: Competitive salary
- Flexible Working: Flexible-working
- Life Assurance: Life Assurance
- Employee Wellbeing App/Mental Health Support: Employee Wellbeing App/Mental Health Support
- Online GP Service: Online GP Service
- Cycle to Work: Cycle to work
- Opportunities to Volunteer: Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme
