Customer Engagement Specialist

3 weeks ago


Norwood Green, United Kingdom DELICE DE FRANCE LIMITED Full time

We are seeking a Customer Engagement Specialist to join our team at Delice de France Limited. As a Customer Engagement Specialist, you will be responsible for developing and implementing strategies to drive customer engagement and loyalty across our online channels.

Key Responsibilities
  • Develop and implement campaigns to increase customer engagement, retention, and advocacy.
  • Collaborate with cross-functional teams to understand business requirements and develop digital solutions that meet customer needs.
  • Conduct market research and stay up-to-date with the latest trends and technologies in customer engagement and digital marketing.
Requirements
  • Bachelor's degree in Marketing, Communications, or related field.
  • Minimum 2 years of experience in customer engagement, preferably in a digital marketing role.
  • Strong understanding of digital marketing principles, including email marketing, social media, and content marketing.
  • Proficiency in content management systems such as WordPress or Drupal.
Salary

£40,000 - £60,000 per annum, depending on experience.



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