Head of Customer Engagement

5 days ago


Frimley Green, Surrey, United Kingdom Reed Full time

We are seeking a talented and experienced Head of Customer Engagement to join our team at Reed. As a key member of our Customer Success team, you will be responsible for developing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.

About the Position:
  • Develop and implement customer engagement strategies to drive business growth and improve customer satisfaction.
  • Lead a team of customer support professionals to deliver exceptional support and training to our global customers.
  • Collaborate with cross-functional teams to ensure seamless execution of customer-facing initiatives.
  • Work closely with senior leaders to develop and implement customer success strategies.
What You Will Get:
  • A competitive salary of £70,000 - £90,000 per annum, dependent on experience, plus benefits.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • The opportunity to make a meaningful impact on our customers' lives and contribute to the success of our business.


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