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Sales Associate
2 months ago
House of Fraser is a leading department store group with a rich heritage spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences and driving business growth.
The Role of Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering outstanding customer service, driving sales, and contributing to a positive store environment.
Key Responsibilities:- Greet and Engage with Customers: Provide a warm and welcoming experience for customers, answering their queries and addressing their needs.
- Assist with Sales and Replenishment: Support colleagues in achieving sales targets and maintaining high standards of stockroom and back-of-house organization.
- Provide Excellent Customer Service: Deliver a world-class customer experience, actively listening to customers' needs and providing personalized recommendations.
- Support In-Store Events: Participate in store events, providing ideas and feedback on ways to improve and enhance the customer experience.
- Maintain Store Standards: Ensure high standards of personal presentation, visual merchandising, and store maintenance.
- Relevant Customer-Facing Experience: Proven experience in a customer-facing role, with a passion for delivering exceptional customer service.
- Communication Skills: Excellent communication skills, with the ability to communicate confidently with colleagues and customers.
- Team Player: A team player with a positive attitude and a willingness to support colleagues in achieving business targets.
