Office Lead
6 days ago
Brook Street UK is currently seeking an experienced Office Lead - Team Management to join their Meet and Greet customer services team. The ideal candidate will be responsible for managing a team of 1-10 members, guiding, monitoring, and leading the entire team.
Key Responsibilities:
- Oversee day-to-day operations, delegate tasks, and ensure each shift pattern is covered.
- Ensure staff provide excellent customer service to customers.
- Monitor team and individual performance, conduct regular check-ins with team members to discuss goals, performance, and wellbeing.
Requirements:
• At least five GCSEs (or equivalent Level 2 qualifications) at grade 4/C or above, including Maths, English Language.
• Experience in team leading and management.
• Willingness to work 100% from office.
Training and Support:
The Home Office will provide a 4-week training period, consisting of shadowing experienced team members and on-the-job learning.
Company Information:
BROOK STREET UK is a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme. We offer a guaranteed interview with a PSR Sourcer for candidates who identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role.
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