Support Specialist

2 weeks ago


Belfast, United Kingdom DePaul Full time
About the Role

We are seeking a highly skilled and compassionate Support Specialist to join our team in Belfast. As a key member of our multi-disciplinary team, you will work closely with individuals who experience complex and entrenched challenges.

Key Responsibilities
  • Provide holistic support to clients, focusing on building trust and establishing effective relationships.
  • Develop and implement personalized case management plans, working collaboratively with local agencies and services.
  • Support clients in engaging with services, stabilizing their living situations, and making positive lifestyle choices.
  • Liaise with the Belfast Complex Lives Multi-Disciplinary Team (MDT) and other partners to secure support for clients.
  • Organize key worker sessions with clients, focusing on responsibility-taking, reflection, action planning, and overcoming crisis points.
  • Monitor progress, update support plans, and report outcomes to the MDT.
Strategic Contributions
  • Support the development of increasingly preventative approaches to supporting people with complex lives.
  • Contribute to learning from the approach, informing service and system development work.
Health & Safety

You will be responsible for ensuring that Health and Safety standards are met within the service, in accordance with Depaul's policies and procedures.

Administration & Record Keeping
  • Maintain accurate records, including client data, financial transactions, and incident reports.
  • Ensure compliance with Depaul's IT Security policies and procedures.
Employee Benefits
  • Enhanced annual leave - 35 days per year, increasing with length of service.
  • Paid sick leave.
  • Contributory pension scheme.
  • Health cashback and rewards plan.
  • Christmas savers club.
  • Bluelight discount card.
Essential Criteria
  • A full driving license and access to a car insured for business purposes.
  • Willingness to undertake regular travel in the local area.


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