E-Commerce Store Operations Manager

3 days ago


Bedford, Bedford, United Kingdom Sportchek Full time
About the Role

We are seeking an experienced E-Shop Manager to lead our retail team in Bedford, NS. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective management of our e-commerce platform.

Key Responsibilities
  • Customer Service: Ensure seamless execution of customer experience strategies and resolve all customer concerns in a timely manner.
  • Operations: Demonstrate strong visual compliance standards, maintain store appearance, and enforce LP and audit standards to minimize shrinkage.
  • Training and Development: Provide continuous feedback and coaching to team members, create development plans, and conduct annual appraisals to ensure talent growth and retention.

What You Bring: Proven ability to coach, mentor, and develop department teams; results-driven with superior training and mentoring skills; 3-5 years retail management experience required.

Benefits: At Sport Chek, we offer competitive salaries (approximately $60,000 - $80,000 per year), comprehensive benefits package, and opportunities for career growth and professional development.



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