Residential Operations Manager

2 weeks ago


London, Greater London, United Kingdom Exclusive Household Staff Full time
Job Title: Residential Operations Manager

Estimated Salary: £55,000-£60,000 per annum

Company Overview: Exclusive Household Staff is seeking an experienced and skilled Head Housekeeper to oversee the daily operations of a large luxury estate in Belgravia.

Responsibilities:

  1. Manage a team of housekeepers, overseeing duties, rotas, and ensuring seamless day-to-day operations
  2. All aspects of hands-on housekeeping, including cleaning, tidying, and organizing
  3. Laundry and ironing services for the estate's fine fabrics and furnishings
  4. Care and maintenance of high-end surfaces and decorative items
  5. Support the House Manager in all aspects of residence operations
  6. Prepare light breakfasts on Sundays when needed
  7. Front-of-house duties, including welcoming guests and contractors
  8. Train temporary staff members during busy periods
  9. Assess and improve existing schedules as necessary

Requirements:

  1. Experience in a senior housekeeping role
  2. Ability to remain hands-on while leading by example
  3. Excellent housekeeping skills, with laundry experience a significant advantage
  4. Strong English communication skills for interacting with clients, visitors, and contractors
  5. Flexibility, hard work, and excellent leadership skills
  6. Good common sense and a positive attitude towards the job
  7. Computer literacy and technical savviness
  8. Presentation, smile, and warm demeanor

Working Hours:

  1. Non-resident: 5 days a week with weekend rotations
  2. Resident: 6 days a week with mixed days off


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