Site Technical Manager

11 hours ago


Bicester, Oxfordshire, United Kingdom Fresh Direct Full time

Job Title: Site Technical Manager

Fresh Direct is seeking a highly skilled Site Technical Manager to join our Fresh Kitchen team. As a key member of our Technical team, you will be responsible for leading and supporting elements related to Product Quality, Safety, Legality, and Integrity.

The successful candidate will have previous high-risk product experience, ideally in products such as sauces, dressings, cooked rice and pastas, ice creams, sorbets and gelato, mousses, and pickles. You will hold a full clean Driver's Licence, a Food Science/Technology degree or equivalent, and be minimum HACCP level 3 certified and preferably Lead Auditor qualified.

Key Responsibilities:

  • Ensure the company's compliance with all necessary accreditation, legislation, customer codes of practice/requirements, and Sysco standards.
  • Prepare for, organize, and lead site audits by customers, BRC, Local and central government agencies, or similar bodies, and internal audits, taking necessary corrective action where required.
  • Manage the Production Technical requirements, ensuring that product is supplied to the necessary specifications and meets customer, legislative, and industry requirements.
  • Log, investigate, and follow up on all customer complaints and resolve internally/externally as required, implementing trend analysis into customer complaint analysis to identify re-occurring issues and put in place corrective action strategies.
  • Ensure regular product shelf life/surveillance testing is carried out and conduct all product trials, organoleptic, and microbiological testing.
  • Manage the site Quality team and establish and manage policies relating to due diligence, product safety, and integrity, ensuring internal and external (supplier) compliance.
  • Manage GMP and hygiene quality within the production environment, including the monitoring of cleaning efficacy through a predetermined micro testing and audit schedule.
  • Drive continuous technical improvement throughout.

About You:

We are looking for a Technical Manager or Quality Manager with a few years' experience looking to take the next step in their career within food production. You will have demonstrable industry experience and knowledge of all relevant food safety legislation, QMS, BRC standards, and audits. Excellent communication skills are essential, as you will be customer-focused, well-organized, and use effective project management skills.

What You'll Receive:

  • A competitive salary
  • Car allowance of £5,500 per annum or Company Car
  • Generous holiday allowance, with option to purchase 5 additional holiday days
  • Pension scheme
  • Huge discounts on all sorts of lovely food and award-winning products through our staff shop
  • Discounts on Cinema tickets and shopping
  • Recognition awards and Incentives
  • Career progression opportunities - being part of Fresh Direct and the wider Sysco group, the world's leading foodservice business, opens up a world of possibility.


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