Customer Experience Leader
17 hours ago
We are seeking a highly experienced Customer Experience Manager to join our team at bp Ayr. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing a high-performing team. If you have a passion for customer service, excellent communication skills, and a proven track record of success, we want to hear from you
About the Role
This is an exciting opportunity to lead a successful retail business and drive sales growth through effective customer engagement strategies. You will be responsible for managing a team of customer-facing staff, ensuring they provide exceptional customer service, and meeting sales targets.
Key Responsibilities:
- Develop and implement effective customer engagement strategies.
- Manage a team of customer-facing staff to achieve sales targets.
- Ensure exceptional customer service standards are maintained.
- Monitor and control inventory levels to minimize waste and maximize profits.
- Analyse sales data to inform business decisions and drive growth.
Working Hours
This store operates 7 days a week, allowing our customers to stock up on essentials, enjoy a hot snack, or take a moment to relax. Flexible working hours are available, enabling you to balance work and life commitments.
The estimated annual salary for this role is approximately $100,000 - $130,000 AUD, depending on experience and qualifications.
What You'll Get
- A competitive annual salary.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The chance to make a real difference in your community.
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