Customer Experience Leader

17 hours ago


Ayr, South Ayrshire, United Kingdom Lowespetrol Full time
Customer Experience Manager at Lowes Petroleum

We are seeking a highly experienced Customer Experience Manager to join our team at bp Ayr. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing a high-performing team. If you have a passion for customer service, excellent communication skills, and a proven track record of success, we want to hear from you

About the Role

This is an exciting opportunity to lead a successful retail business and drive sales growth through effective customer engagement strategies. You will be responsible for managing a team of customer-facing staff, ensuring they provide exceptional customer service, and meeting sales targets.

Key Responsibilities:

  • Develop and implement effective customer engagement strategies.
  • Manage a team of customer-facing staff to achieve sales targets.
  • Ensure exceptional customer service standards are maintained.
  • Monitor and control inventory levels to minimize waste and maximize profits.
  • Analyse sales data to inform business decisions and drive growth.

Working Hours

This store operates 7 days a week, allowing our customers to stock up on essentials, enjoy a hot snack, or take a moment to relax. Flexible working hours are available, enabling you to balance work and life commitments.

The estimated annual salary for this role is approximately $100,000 - $130,000 AUD, depending on experience and qualifications.


What You'll Get
  • A competitive annual salary.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The chance to make a real difference in your community.


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