Phone Shop Team Leader
1 day ago
You will be responsible for leading and motivating a team to provide excellent customer service, offering expert sales advice and support to ensure customers receive unbeatable value and a great shopping experience.
Key Responsibilities- You will listen to customer feedback and act on it in a timely manner, ensuring your team understands their role in improving the shopping experience.
- You will deliver a great shopping trip for customers every day, ensuring your team works effectively according to the Tesco operating model.
- You will engage your team to maintain excellent availability for customers, working with the Stock and Admin manager to complete weekly RFID counts.
- You will encourage your team to be passionate about our products, ensuring they are presented well and handled correctly.
- You will create a positive first impression for customers, coaching your team to maintain shelf standards efficiently.
- You will lead the service culture in your department, modelling helpful and friendly service behaviours.
- You will control costs and deliver budgets, leading your team to minimise waste and complete waste routines accurately.
- You will work with the business to grow sales, implementing scheduled range and merchandising activities.
We estimate this role is paid around £35,000 per year, based on market rates and industry standards. However, please note that salary may vary depending on location, experience, and other factors.
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Phone Shop Manager
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