Insurance Claims Handler Lead

3 weeks ago


Rochdale, Rochdale, United Kingdom Merje Full time

About the Position:

MERJE is seeking a highly skilled and motivated Insurance Claims Handler Lead to join our team. This is an exciting opportunity to work in a fast-paced claims handling environment, where you will be responsible for managing a diverse portfolio of motor claims.

Key Accountabilities:

  • Manage a complex caseload of motor claims, utilising your expertise to resolve issues efficiently
  • Develop and maintain strong relationships with referrers, brokers, and other stakeholders
  • Ensure seamless communication with clients, providing regular updates and clear explanations of the claims process
  • Identify and mitigate potential risks, working closely with colleagues to prevent fraud and optimise claims outcomes

Requirements and Qualifications:

  • Minimum 2 years' experience in motor claims handling, preferably within the insurance industry
  • Proven track record of successful claim resolution, with a focus on client satisfaction and loyalty
  • Exceptional interpersonal and communication skills, with the ability to build trust and rapport with clients
  • Proficiency in MS Office, including Word, Excel, and Outlook

Why Join Us:

We offer a rewarding career path, with opportunities for professional growth and development. Our competitive salary package includes a base salary of £45,000 - £65,000 per annum, plus additional benefits such as comprehensive training, bonuses, and a flexible work arrangement.



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