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Automotive Sales and Service Professional

2 months ago


Alcester, Warwickshire, United Kingdom Pertemps Bond Full time
Customer Service Sales Advisor

Are you passionate about delivering exceptional customer service and sales in the automotive industry? We are seeking an enthusiastic and experienced individual to join our team as a Customer Service Sales Advisor at Pertemps Bond.

About the Role

This is an exciting opportunity to work with a leading automotive company, providing customers with a fantastic service experience. As a Customer Service Sales Advisor, you will be responsible for:

  • Delivering outstanding customer service, both face-to-face and over the phone.
  • Scheduling appointments and managing internal diaries to ensure seamless customer interactions.
  • Coordinating with internal departments to ensure necessary resources are available to meet customer needs.
  • Providing customers with progress updates and resolving queries in a timely and professional manner.
  • Updating the CRM and maintaining accurate records to ensure data integrity.
  • Upselling additional services and providing estimates to customers, ensuring they receive the best possible value.
Requirements

To be successful in this role, you will need:

  • At least 1 year of experience in customer service and sales, preferably in the automotive industry.
  • Excellent communication skills, both written and verbal.
  • Proficiency in computer systems and ability to learn new software quickly.
  • A keen interest in the automotive industry and a driver's license.

If you are a motivated and customer-focused individual with a passion for sales and service, we would love to hear from you. Please submit your up-to-date CV for consideration.