Real Estate Management Professional

1 day ago


Oxford, Oxfordshire, United Kingdom Brook Street NMR Full time

Join Our Esteemed Team in East Oxford

We are seeking a highly skilled Estate Agency Manager to join our team in East Oxford. This is an exceptional opportunity for ambitious professionals to develop their skills and progress their careers in a client-centric environment.

The successful candidate will be responsible for:

  • Managing a designated portfolio of clients, providing property management services including renewals, repairs, deposits, and lettings accounts.
  • Ensuring efficient handling of enquiries and alignment with agreed service standards.
  • Following established procedures/process maps to meet key time scales.
  • Investigating/resolving queries and problems, advising/recommending courses of action on property issues.
  • Liaising with third-party suppliers to arrange works to be undertaken.
  • Developing and maintaining strong relationships with key Clients and treating them as individuals.
  • Liaising/negotiating between Landlords and Tenants.
  • Keeping relevant parties informed about progress, particularly regarding client issues/complaints.
  • Taking appropriate action to pre-empt complaints, investigating, and resolving them.
  • Promoting additional services and meeting third-party referral targets.
  • Applying knowledge of legal requirements.

The ideal candidate should have:

  • Previous Estate Agency and customer services experience.
  • A target-driven approach with demonstrable evidence of achievements.
  • Motivation and enthusiasm.
  • High standards of service and presentation.
  • Good organisational skills.
  • A full driving license, own car, and business insurance.

Our Commitment:

Salary: £28,000 - £38,000 per annum.

Training and Development: Comprehensive training on company processes and market share generation methods.

Earning Potential: Uncapped commission opportunities and bonus incentives.

Growth Opportunities: Ongoing career and personal development opportunities.

Rewards: Annual award trips and exciting prizes.

Celebrations: A paid day off for your birthday after successfully passing probation.

Perks: Increased holiday entitlement with each year of service.

Benefts: Personal private healthcare upon successfully passing probation.

Company Values: Support for the Armed Forces Covenant and Disability Confident Leader status.



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