Real Estate Management Professional
1 day ago
Join Our Esteemed Team in East Oxford
We are seeking a highly skilled Estate Agency Manager to join our team in East Oxford. This is an exceptional opportunity for ambitious professionals to develop their skills and progress their careers in a client-centric environment.
The successful candidate will be responsible for:
- Managing a designated portfolio of clients, providing property management services including renewals, repairs, deposits, and lettings accounts.
- Ensuring efficient handling of enquiries and alignment with agreed service standards.
- Following established procedures/process maps to meet key time scales.
- Investigating/resolving queries and problems, advising/recommending courses of action on property issues.
- Liaising with third-party suppliers to arrange works to be undertaken.
- Developing and maintaining strong relationships with key Clients and treating them as individuals.
- Liaising/negotiating between Landlords and Tenants.
- Keeping relevant parties informed about progress, particularly regarding client issues/complaints.
- Taking appropriate action to pre-empt complaints, investigating, and resolving them.
- Promoting additional services and meeting third-party referral targets.
- Applying knowledge of legal requirements.
The ideal candidate should have:
- Previous Estate Agency and customer services experience.
- A target-driven approach with demonstrable evidence of achievements.
- Motivation and enthusiasm.
- High standards of service and presentation.
- Good organisational skills.
- A full driving license, own car, and business insurance.
Our Commitment:
Salary: £28,000 - £38,000 per annum.
Training and Development: Comprehensive training on company processes and market share generation methods.
Earning Potential: Uncapped commission opportunities and bonus incentives.
Growth Opportunities: Ongoing career and personal development opportunities.
Rewards: Annual award trips and exciting prizes.
Celebrations: A paid day off for your birthday after successfully passing probation.
Perks: Increased holiday entitlement with each year of service.
Benefts: Personal private healthcare upon successfully passing probation.
Company Values: Support for the Armed Forces Covenant and Disability Confident Leader status.
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