Airport Passenger Service Agent

6 days ago


Manchester, United Kingdom Optime Group Full time
Job Description

Optime Group is seeking experienced professionals to fill the role of Check In Agent at Manchester Airport. This is a challenging opportunity to work in the aviation industry, providing exceptional customer service to passengers.

Key Responsibilities:

  • Assist passengers with checking in their luggage using self-service machines and processing documentation.
  • Work on your feet for extended periods, providing front-of-house customer service and ensuring a smooth passenger journey.
  • Manage and organize passenger queues to maintain an efficient check-in process.
  • Process payments using point-of-sale systems and handle customer queries and issues.
  • Uphold airline standards and company values at all times.

Requirements:

  • Excellent verbal communication skills and a strong attention to detail.
  • Ability to work independently and as part of a team.
  • Right to Work in the UK and a 5-year fully checkable reference history.
  • Ability to pass a Criminal Record Check.

What We Offer:

  • A competitive rate of pay.
  • A flexible shift pattern with opportunities for career progression.
  • Full training provided, including airside boarding training.


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