Customer Service Installation Specialist

2 weeks ago


London, Greater London, United Kingdom Pioneer Selection Ltd Full time

Job Summary:



Pioneer Selection Ltd is seeking a skilled Customer Service Installation Specialist to join our team. The ideal candidate will be responsible for installing, maintaining and repairing access control and intercom systems across residential and commercial sites in London.



Key Responsibilities:


  • Install and maintain door entry and access control systems to ensure seamless functionality and high security standards.
  • Diligently diagnose faults and carry out timely repairs to minimize system downtime.
  • Deliver exceptional customer service by ensuring that installed systems meet clients' requirements and are operational within the agreed timeframe.
  • Maintain accurate records of services performed and provide detailed reports as needed.


Requirements:


  • Proven experience in servicing Door Entry Systems, Access Control or Intercom Systems is essential for this role.
  • A strong diagnostic and problem-solving mindset is required to efficiently resolve complex system issues.
  • A full, clean driving license and willingness to travel to client sites are also necessary.
  • Familiarity with related systems such as CCTV or building security would be an advantage but not a requirement.


Salary Information:

The estimated salary for this position is £38,000 - £50,000 per annum, depending on experience and qualifications. A comprehensive benefits package, including company vehicle and ongoing training opportunities, is also available.



About Pioneer Selection Ltd:



We value innovation and teamwork in our dynamic work environment. As a Customer Service Installation Specialist, you will have the opportunity to contribute to the success of our organization while developing your skills and expertise in access control and intercom systems installation and maintenance.



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