Technical IT Specialist

3 days ago


Grimsby, North East Lincolnshire, United Kingdom Insight Talent Partners Full time

As a Senior IT Infrastructure Engineer at Insight Talent Partners, you'll be responsible for managing and maintaining our systems and networks. With a salary of £36-39k plus benefits, this role is perfect for someone with solid 3rd-line support experience or an experienced 2nd-line engineer ready to move up.

Key Responsibilities:
  1. Lead and Support: Act as an escalation point for complex IT issues, helping the team troubleshoot and resolve problems.
  2. Maintain Systems: Manage and support our physical and virtual servers (VMWare) and cloud services like Azure Active Directory, SharePoint, and Teams.
  3. Project Work: Contribute to IT projects, such as network upgrades and cloud migrations, helping modernize our infrastructure.
  4. Ensure Security: Apply critical updates, manage firewalls, and ensure compliance with Cyber Essentials standards.
  5. Hands-On Problem Solving: Troubleshoot network, Wi-Fi, and system performance issues.
  6. User Support: Assist staff and students with IT issues and create guides to help them use systems effectively.
  7. Take Initiative: Step in for the IT Manager when required, gaining leadership experience and guiding the team through challenges.
What You Bring:
  1. Experience in 3rd-line support or a solid background in 2nd-line support with a desire to advance.
  2. Knowledge of Windows Server, Active Directory, and Microsoft 365.
  3. Experience with network infrastructure and cloud systems.
  4. Strong troubleshooting skills and the ability to solve complex problems.
  5. A proactive attitude and good time-management skills.


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