Technical IT Specialist
3 days ago
As a Senior IT Infrastructure Engineer at Insight Talent Partners, you'll be responsible for managing and maintaining our systems and networks. With a salary of £36-39k plus benefits, this role is perfect for someone with solid 3rd-line support experience or an experienced 2nd-line engineer ready to move up.
Key Responsibilities:- Lead and Support: Act as an escalation point for complex IT issues, helping the team troubleshoot and resolve problems.
- Maintain Systems: Manage and support our physical and virtual servers (VMWare) and cloud services like Azure Active Directory, SharePoint, and Teams.
- Project Work: Contribute to IT projects, such as network upgrades and cloud migrations, helping modernize our infrastructure.
- Ensure Security: Apply critical updates, manage firewalls, and ensure compliance with Cyber Essentials standards.
- Hands-On Problem Solving: Troubleshoot network, Wi-Fi, and system performance issues.
- User Support: Assist staff and students with IT issues and create guides to help them use systems effectively.
- Take Initiative: Step in for the IT Manager when required, gaining leadership experience and guiding the team through challenges.
- Experience in 3rd-line support or a solid background in 2nd-line support with a desire to advance.
- Knowledge of Windows Server, Active Directory, and Microsoft 365.
- Experience with network infrastructure and cloud systems.
- Strong troubleshooting skills and the ability to solve complex problems.
- A proactive attitude and good time-management skills.
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