Customer Service Liaison with German Language Skills

5 days ago


Manchester, United Kingdom Language Matters Recruitment Consultants Ltd Full time

About the Role:

We are seeking a highly skilled Customer Service Liaison to join our team in Manchester. As a German speaking representative, you will be responsible for handling customer inquiries and providing exceptional support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Handling inbound customer inquiries across various channels, including telephone and email
  • Providing administrative support, including travel arrangements and booking conference rooms
  • Collaborating with internal team members to ensure customer queries are handled efficiently

About You:

To be successful in this role, you will require:

  • Fluency in German and English, both written and spoken
  • Previous experience as a Customer Service Representative or similar role
  • Excellent listening and communication skills
  • A positive can-do attitude and ability to work in a team environment

What We Offer:

We provide a dynamic and supportive working environment, with opportunities for career progression and professional development.



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