Customer Service Liaison with German Language Skills
5 days ago
About the Role:
We are seeking a highly skilled Customer Service Liaison to join our team in Manchester. As a German speaking representative, you will be responsible for handling customer inquiries and providing exceptional support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handling inbound customer inquiries across various channels, including telephone and email
- Providing administrative support, including travel arrangements and booking conference rooms
- Collaborating with internal team members to ensure customer queries are handled efficiently
About You:
To be successful in this role, you will require:
- Fluency in German and English, both written and spoken
- Previous experience as a Customer Service Representative or similar role
- Excellent listening and communication skills
- A positive can-do attitude and ability to work in a team environment
What We Offer:
We provide a dynamic and supportive working environment, with opportunities for career progression and professional development.
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