Front of House Team Member

3 weeks ago

Falkirk, Falkirk, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to join our team at Falkirk East Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Prepare and serve food and beverages, maintaining high standards of quality and presentation.
  • Manage cash and credit transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, including on-the-job training and coaching.
  • A Whitbread Benefits card, offering discounts on food, travel, and other perks.
  • A pension and saving scheme, supporting your long-term financial goals.
  • A supportive and inclusive work environment, valuing diversity and promoting equality.

About Us:

Whitbread is a leading hospitality company, committed to delivering exceptional customer experiences and creating opportunities for our people to grow and succeed. We're passionate about providing a warm welcome and making our guests feel at home.

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