Front of House Team Member

4 weeks ago

Falkirk, Falkirk, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to join our team at Falkirk East Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages, maintaining a clean and safe environment.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and development.
  • A comprehensive training program, including on-the-job training and coaching.
  • A Whitbread Benefits card, offering discounts on food, accommodation, and other perks.
  • A pension and saving scheme, supporting your financial well-being.
  • A range of discounts on shopping, travel, and other everyday expenses.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We're proud to be an inclusive and diverse organization, welcoming applications from candidates of all backgrounds and experiences.

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