Crisis Support Specialist

2 days ago


Hammersmith, United Kingdom Hestia Housing Support Full time
About the Role

We are seeking a Crisis Support Specialist to join our team at Hestia Housing Support. As a Crisis Support Specialist, you will play a vital role in providing emotional support to individuals experiencing mental health crises.

Job Description

The ideal candidate will have lived experience of the acute mental health care pathway and be able to draw upon this experience to empathetically assist service users. You will provide inspiration to individuals going through mental distress, greet Crisis Haven attendees, and work with the team to establish their immediate and longer-term support needs.

Key Responsibilities
  • To assess needs, risks, and aspirations and identify appropriate sign posting
  • To co-produce small group and activity sessions to support the needs of service users
  • To respond to the needs of individuals with sensitivity, modifying behaviour to optimise the helping relationship
Requirements

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • Lived experience of the acute mental health care pathway (e.g. ED attendance, acute admissions etc)
  • Knowledge of recovery tools, mental health and wellbeing support and services available in the local area
  • Able to demonstrate a general understanding of mental health issues with a positive non-judgemental approach towards individuals in crisis with mental health support needs
Salary and Benefits

The estimated salary for this role is £25,000 - £28,000 per annum, depending on experience. We also offer a range of benefits, including

  • Opportunities for career development and training
  • A supportive and inclusive work environment
  • A generous holiday allowance


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