Customer Experience Specialist
3 days ago
As a Style Advisor at Hobbs, you will be responsible for providing an exceptional in-store experience to our customers. You will be a natural promoter of customer service excellence, actively listening to their needs and providing outstanding support.
About the Role:
This is a full-time position, working approximately 8 hours per week. As a Style Advisor, you will be the primary point of contact for our customers, helping them find the perfect outfit and ensuring they have an enjoyable shopping experience.
Key Responsibilities:
- Provide exceptional customer service, actively listening to customers' needs and providing tailored recommendations.
- Maintain a thorough knowledge of our products and services, including fashion trends and styling advice.
- Collaborate with colleagues to achieve sales targets and improve store performance.
Requirements:
- 1+ year of retail experience, preferably in a fashion or style-related role.
- Excellent communication and interpersonal skills, with a focus on customer service excellence.
- Ability to work effectively in a team environment, with a positive attitude and strong work ethic.
- Basic math skills and ability to handle cash transactions accurately.
What We Offer:
- Competitive salary: £25,000 - £30,000 per annum (approximately $31,000 - $38,000 USD).
- Opportunities for career development and professional growth within the company.
- A dynamic and supportive work environment, with a team-oriented culture.
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