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Deputy Store Manager

2 months ago


Frimley, Surrey, United Kingdom Mamas & Papas Full time
About Mamas & Papas

Mamas & Papas is a leading retailer dedicated to providing exceptional customer experiences for new and expectant parents. With a commitment to understanding and supporting our community, we strive to make every moment magical.

The Role of Deputy Store Manager

As a Deputy Store Manager at Mamas & Papas, you will play a key role in creating these magical moments for our customers. You will assist the Store Manager in the day-to-day running of the store, ensuring a seamless customer experience and achieving store Key Performance Indicators (KPIs). Additionally, you will manage a team of Supervisors and Sales Assistants, motivating and inspiring them to deliver exceptional results.

Key Responsibilities
  • Assist the Store Manager in store operations and customer experience initiatives
  • Manage a team of Supervisors and Sales Assistants, providing guidance and support to ensure excellent customer service
  • Contribute to the development and implementation of store strategies to drive sales and customer engagement
  • Monitor and analyze store performance, identifying areas for improvement and implementing changes as needed
What We Offer

Mamas & Papas is committed to championing diversity and inclusivity, celebrating the unique qualities of our customers and employees. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for retail excellence, we encourage you to apply for this exciting opportunity.