Current jobs related to Contact Centre Training Specialist - Newcastle upon Tyne, Newcastle upon Tyne - First Call Contract Services

  • Contact Centre Training Specialist

    2 months ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom First Call Contract Services Full time

    Contact Centre Trainer **Job Summary** We are seeking a skilled Contact Centre Trainer to join our team at First Call Contract Services. As a Contact Centre Trainer, you will be responsible for delivering training programs to our client's contact centre staff. **Key Responsibilities** * Design and deliver training programs to improve customer service...

  • Contact Centre Training Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom First Call Contract Services Full time

    Contact Centre Trainer OpportunityWe are seeking a skilled Contact Centre Trainer to join our team at First Call Contract Services.About the Role:The successful candidate will be responsible for delivering high-quality training to our contact centre staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.Key...

  • Contact Centre Training Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom First Call Contract Services Full time

    Contact Centre Trainer OpportunityWe are seeking a skilled Contact Centre Trainer to join our team at First Call Contract Services.About the Role:The successful candidate will be responsible for delivering high-quality training to our contact centre staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.Key...

  • Clinical Training Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Unique Training Solutions Ltd Full time

    About the RoleWe are seeking an experienced Clinical Trainer to join our team at Unique Training Solutions Ltd. As a Clinical Trainer, you will be responsible for delivering high-quality training programs to healthcare professionals and social care workers.Key ResponsibilitiesDeliver training sessions on a range of clinical topics, including care certificate...

  • Clinical Training Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Unique Training Solutions Ltd Full time

    About the RoleWe are seeking an experienced Clinical Trainer to join our team at Unique Training Solutions Ltd. As a Clinical Trainer, you will be responsible for delivering high-quality training programs to healthcare professionals and social care workers.Key ResponsibilitiesDeliver training sessions on a range of clinical topics, including care certificate...

  • Data Centre Operations Specialist

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Operations SpecialistA unique opportunity to work with AWS as a Data Centre Operations Specialist. You will be responsible for troubleshooting and resolving issues with our global infrastructure, ensuring our customers have continuous access to our services.You will work closely with our team of software, hardware, and network engineers to...

  • Pharmacy Technician Role

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Monkseaton Medical Centre Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician to join our team at Monkseaton Medical Centre. As a Pharmacy Technician, you will play a vital role in supporting our pharmacists and healthcare team to deliver high-quality patient care.Key ResponsibilitiesSupport the implementation of robust systems to facilitate accurate and timely...

  • AI Training Specialist

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom DataAnnotation Full time

    Job Title: AI Training SpecialistWe are seeking an experienced physicist to join our team as an AI Training Specialist. As a key member of our team, you will be responsible for training and evaluating AI models in the field of physics.Key Responsibilities:Develop and implement training protocols for AI models in physicsEvaluate the performance and quality of...

  • AI Training Specialist

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom DataAnnotation Full time

    Job Title: AI Training SpecialistWe are seeking an experienced physicist to join our team as an AI Training Specialist. As a key member of our team, you will be responsible for training and evaluating AI models in the field of physics.Key Responsibilities:Develop and implement training protocols for AI models in physicsEvaluate the performance and quality of...

  • Customer Service Centre Manager

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    Job Title: Customer Service Centre ManagerAbout the Role:The Greenbean Group is a rapidly expanding hospitality company that owns a vibrant portfolio of inns across the North of England and Wales. As part of their ongoing commitment to quality guest experience, they are looking to appoint a Customer Service Centre Manager to lead their customer service...

  • Customer Service Centre Manager

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    About the RoleThe Greenbean Group is a leading hospitality company that owns a vibrant portfolio of inns across the North of England and Wales. We're committed to delivering exceptional customer experiences while fostering a culture of excellence, teamwork, and innovation.We're looking for a Customer Service Centre Manager to lead our customer service...

  • Development and Training Officer

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom YMCA Full time

    Job Title: Development and Training SpecialistYMCA is seeking a highly skilled and experienced Development and Training Specialist to join our team. As a key member of our staff, you will be responsible for delivering a range of services to YMCAs across Ireland, promoting and developing training frameworks, and providing guidance and support to local...

  • Data Centre Operations Specialist

    2 months ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving infrastructure issues, creating and maintaining documentation, and conveying Standard Operation Procedures (SOPs) to junior staff.You will work closely with a diverse team of software, hardware, and network...

  • Education and Training Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    Job Title: Education and Training SpecialistWe are seeking an experienced Education and Training Specialist to join our team at The Newcastle upon Tyne Hospitals NHS Foundation Trust. As an Education and Training Specialist, you will play a key role in developing and implementing education and training programs for healthcare professionals.Key...

  • Data Centre Operations Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

  • Data Centre Operations Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

  • Data Centre Operations Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

  • Data Centre Operations Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

  • Data Centre Operations Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

  • Data Centre Operations Specialist

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon Full time

    Data Centre Technician RoleA unique opportunity to work with AWS as a Data Centre Technician. You will be responsible for troubleshooting and resolving issues with our global infrastructure, working closely with a diverse team of engineers and operations managers.As a Data Centre Technician, you will be the primary point of contact for your support team,...

Contact Centre Training Specialist

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom First Call Contract Services Full time

Job Title: Contact Centre Trainer

About the Role:

We are seeking a highly skilled and experienced Contact Centre Trainer to join our team at First Call Contract Services. As a Contact Centre Trainer, you will be responsible for delivering training programs to our client's contact centre staff, ensuring they have the skills and knowledge needed to provide exceptional customer service.

Key Responsibilities:

  • Design and deliver training programs to contact centre staff
  • Develop and implement training materials and resources
  • Conduct training sessions and provide feedback to staff
  • Monitor and evaluate the effectiveness of training programs
  • Collaborate with the contact centre management team to identify training needs

Requirements:

  • Proven experience in contact centre training and development
  • Strong knowledge of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to design and deliver engaging training programs
  • Strong analytical and problem-solving skills

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Contact Centre Trainer looking for a new challenge, please submit your application.