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Hotel Operations Director

2 months ago


Canterbury, Kent, United Kingdom Andrew Brownsword hotels Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our boutique hotel, ABode Canterbury, to success. As a key member of our team, you will be responsible for driving the business strategy, managing day-to-day operations, and ensuring exceptional guest experiences.

Key Responsibilities
  • Develop and implement business strategies to drive sales and revenue growth, while maintaining a focus on cost control and efficiency.
  • Lead and motivate a high-performing team, fostering a culture of excellence and customer-centricity.
  • Collaborate with central support teams to implement group strategies and drive local activity, ensuring seamless integration and alignment.
  • Analyze and manage the hotel's financial performance, making informed decisions to achieve business targets.
  • Develop and maintain strong relationships with guests, colleagues, and external partners, promoting a positive and professional image of the hotel.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements, ensuring the hotel remains competitive and compliant.
What We Offer
  • A competitive salary, plus service charge and tips.
  • A comprehensive benefits package, including meals on duty, staff rates, and access to our Employee Assistance Programme.
  • Opportunities for professional development and growth, with a focus on internal promotions and career advancement.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
  • A chance to be part of a successful and expanding hospitality group, with a reputation for excellence and customer satisfaction.