Bakery Team Lead
3 weeks ago
Job Title: Bakery Team Lead
About the Role:We are looking for an ambitious and driven Bakery Team Lead to join our team at Grace's Bakery Ltd in Yarmouth. As a key member of our staff, you will be responsible for leading a small team of employees, managing store operations, and maintaining high standards of customer service.
Key Responsibilities:- Team Leadership: Lead and motivate a small team of employees to deliver exceptional customer service and achieve sales targets.
- Store Operations: Oversee the opening and closing of the store, manage cash handling, and maintain stock levels.
- Cash Handling: Manage cash handling duties, including cashing up and ordering change.
- Stock Rotation: Ensure effective stock rotation, ordering, and maintenance.
- Customer Service: Provide exceptional customer service, resolve customer complaints, and ensure customers have a positive experience.
- Previous Experience: Proven experience in a management or supervisory role within the retail or food industry.
- Skills and Qualifications: Excellent leadership and communication skills, ability to work on own initiative, strong problem-solving skills, and a minimum of 12.45 per hour salary.
- Personal Qualities: Friendly, approachable, and enthusiastic with a passion for delivering exceptional customer service.
- Employee Assistance Programme: Access to confidential support and guidance from qualified professionals.
- Staff Discount: Enjoy discounts on purchases made in-store.
- Chamber of Commerce Discounts: Take advantage of exclusive discounts with local businesses.
Estimated Salary: £12.45 per hour (dependent on experience)
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