Operational Director

2 weeks ago


Bedford, Bedford, United Kingdom Wells & Co. Full time

Brewpoint – Bedford's go-to destination for discerning drinkers and diners, boasts a restaurant, tap room, shop, outdoor garden, and events space, where guests can indulge in exceptional modern beer and beyond.

Our objective is to become a unique marketplace for delectable food, offering an unparalleled experience while providing diners with a genuine point of difference. The beer agenda is eclectic, focusing on delivering incredible flavours using simple ingredients.

We are seeking a General Manager, instrumental in shaping vision, developing the business, and delivering a first-class experience for all.

You will be accountable for the overall day-to-day running and management of the entire retail function, driving excellence in food and drink delivery and guest experience to maximise profitability within the venue.

Naturally, you will be expected to achieve key performance indicators of sales, profit, stock, team retention, and guest satisfaction, as well as adhering to all legislative requirements for people, safety, and licensing.

Key Requirements:
  1. Operations: A seasoned manager with experience operating multi-revenue streams including wet, dry, event, and conference facilities
  2. Events Management: Ability to operationally manage large events and private booking space while ensuring the remaining business operates smoothly
  3. Sales & Marketing: Ability to network in the local area to create in-demand experiences
  4. Entrepreneurial Mindset: Knowledge and understanding of the market, competitors, and customers to drive sales opportunities
  5. Beer Connoisseur: Passionate about beer to ensure its prominence on the agenda with the wider team
  6. Resilience: Operating a business at the heart of our Head Office requires adaptability and stamina
  7. Leadership: Proven success in recruiting and managing a motivated team with excellent standards, identifying talent, and ensuring succession
  8. Career Progression: Keen to develop your personal career as this role is a stepping stone into an Operations Manager position

In return, we offer a comprehensive package including:

  • Up to £60,000 + bonus
  • 28 days holiday
  • Private Healthcare
  • Life assurance
  • Pension
  • Retail & beer discounts
  • A fun culture in a unique workplace

Passion and energy are essential – you'll be given autonomy and ownership to take this business to new heights, and the successful General Manager will have the opportunity to leave their mark on the operation.



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